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What to do after a storm

7/3/2023 (Permalink)

flash floods Call SERVPRO Team Lutz today with all your restoration needs at 215.368.4110!!!!

Preparing for SERVPRO Team Lutz after a storm can help streamline the process and ensure a quicker recovery. Here are some of the best ways to prepare:

  1. Contact your insurance company: Notify your insurance provider immediately after the storm to initiate the claims process. Understand your policy coverage and any specific requirements or documentation needed.

  2. Document the damage: Take detailed photographs and videos of the damage caused by the storm. This documentation will serve as evidence for your insurance claim and help the restoration company understand the extent of the damage.

  3. Ensure safety: Safety should be your top priority. Assess your property for any potential hazards, such as downed power lines, gas leaks, or structural damage. If you identify any hazards, evacuate the area and contact the appropriate authorities.

  4. Secure the property: If possible, take steps to secure your property to prevent further damage. Cover broken windows with plastic sheets or boards, tarp roofs to prevent water intrusion, and secure any vulnerable areas.

  5. Gather important documents: Collect important documents like insurance policies, identification, and any relevant contact information. Keep these documents in a safe, easily accessible place, so you can provide them to the restoration company or your insurance company when needed.

  6. Make a list of damaged items: Create an inventory of damaged items, including their approximate value, make, model, and age. This will help during the claims process and ensure you receive adequate compensation for your losses.

  7. Take preventive measures: Before the storm, consider taking preventive measures such as trimming trees near your property, reinforcing windows, and securing outdoor furniture and equipment. These precautions can minimize potential damage.

  8. Communicate with SERVPRO Team Lutz: Establish clear communication. Provide us necessary information, including insurance details, claim numbers, and preferred points of contact. Ensure we are aware of any specific requirements or concerns you may have.

  9. Follow safety guidelines: During the restoration process, adhere to all safety guidelines provided by the restoration company. This may include staying out of certain areas, wearing protective gear, or temporarily relocating while work is being done.

Remember, every storm situation is unique, so it's crucial to consult with the professionals of SERVPRO Team Lutz and follow their guidance throughout the restoration process.


How to Prevent Flood Damage in Your Business

6/1/2023 (Permalink)

flash floods Call SERVPRO Team Lutz at 215.368.4110!!

Preventing flood damage in your business is crucial to safeguard your property, assets, and operations. While it's impossible to eliminate the risk entirely, here are some measures you can take to minimize the potential for flood damage:

  1. Understand Your Property's Vulnerabilities: Assess your business property to identify areas prone to flooding. Look for signs of poor drainage, cracks in the foundation, or areas where water can accumulate. Understanding these vulnerabilities will help you develop a targeted prevention plan.

  2. Maintain Proper Drainage Systems: Ensure that your property's drainage systems, including gutters, downspouts, and drains, are clear of debris and functioning effectively. Regularly clean and inspect them to prevent blockages and ensure water flows away from your building.

  3. Install Flood Barriers and Sealing Systems: Consider installing flood barriers or flood-resistant seals around doorways, windows, and other vulnerable openings. These barriers can help prevent water intrusion during flooding events.

  4. Elevate Equipment and Utilities: Keep electrical panels, heating systems, and other critical equipment elevated above ground level. If possible, relocate them to higher floors or install them on raised platforms to minimize potential damage from floodwaters.

  5. Waterproof Basement Areas: If your business has a basement, ensure it is properly waterproofed. Use waterproof coatings on walls and floors, install sump pumps to drain excess water, and consider adding a backup power source to keep the pumps operational during power outages.

  6. Implement a Flood Emergency Plan: Develop a comprehensive flood emergency plan that includes evacuation routes, emergency contacts, and procedures for shutting off utilities. Train your employees on the plan and conduct regular drills to ensure everyone is prepared in case of a flood.

  7. Secure Important Documents and Data: Store important documents, contracts, and sensitive data in waterproof containers or off-site in digital formats. This will help protect critical information from water damage and allow for easier recovery in case of a flood.

  8. Regular Maintenance and Inspections: Conduct routine inspections of your property, including roofs, walls, and plumbing systems. Address any issues promptly, such as roof leaks or pipe leaks, to prevent water damage before it becomes a major problem.

  9. Obtain Flood Insurance: Consult with your insurance provider to determine if your business is located in a flood-prone area and if you should invest in flood insurance. This coverage can provide financial protection and help you recover quickly in the event of flood damage.

Remember, proactive prevention is key to minimizing flood damage. By implementing these measures and staying prepared, you can significantly reduce the risk of flood-related disruptions to your business.

What To Do After a Fire in Your Home

6/1/2023 (Permalink)

fire SERVPRO Team Lutz cares and wants to help. Call our office at 215-368-4110.

Experiencing a fire in your home can be a traumatic and overwhelming event. Once the fire is extinguished and everyone is safe, it's crucial to take immediate action to begin the process of recovery and restoration. Here are some important steps to take after a fire in your home:

  1. Contact Your Insurance Company: Notify your insurance company as soon as possible to report the fire and initiate the claims process. Provide them with detailed information about the damage and follow their instructions regarding documentation and next steps.

  2. Ensure Safety: Before re-entering your home, wait for clearance from the fire department or relevant authorities to ensure it is safe to do so. They will assess the structural integrity and utilities to ensure there are no immediate risks.

  3. Document the Damage: Take photos or videos of the damage caused by the fire. This documentation will be helpful during the insurance claim process and when working with restoration professionals.

  4. Secure Your Property: If necessary, secure your property by boarding up windows, doors, or other openings to protect it from further damage and unauthorized access.

  5. Contact Restoration Professionals: Engage the services of a reputable fire restoration company. They will assess the damage, create a comprehensive restoration plan, and work to restore your home to its pre-fire condition. They will handle tasks such as debris removal, cleaning, smoke odor removal, and structural repairs.

  6. Salvage Valuables: If it's safe to do so, retrieve any valuable items that were not significantly damaged by the fire or water used for firefighting. This may include important documents, jewelry, or sentimental items. However, avoid entering the property or handling items that may be hazardous due to smoke, soot, or water damage.

  7. Address Immediate Needs: Make arrangements for temporary housing if your home is uninhabitable. Contact your utility providers to suspend services until the property is restored, and notify your postal service to forward your mail to a temporary address.

  8. Communicate with Relevant Parties: Inform your family, friends, and employer about the situation and provide them with updated contact information. Inform your child's school about the situation as well.

  9. Begin the Cleanup Process: Work with your restoration professionals to initiate the cleaning and restoration process. This may involve removing debris, drying out the property, cleaning soot and smoke residue, and addressing water damage.

  10. Review and Update Safety Measures: Take this opportunity to review your home's fire safety measures. Install or replace smoke detectors, fire extinguishers, and carbon monoxide detectors as needed. Develop or update a fire escape plan and ensure everyone in the household is familiar with it.

Remember to take care of yourself and your family during this challenging time. Lean on your local SERVPRO Team Lutz to assist you through this process. With patience and the help of professionals like SERVPRO Team Lutz, you can gradually restore your home and move forward from the fire incident.


Time to Check Your Water Heater

5/14/2023 (Permalink)

water shut off valve Call us at 215.368.4110!

Maintaining your hot water heater may increase the efficiency and possibly the life span. Here are a few things you can do to help. 

There is a valve located near the top of the water heater called a TPR valve. This valve will have a pipe leading away from it. Be sure to place a bucket under the pipe and shut of the power and the cold water supply, Then lift the valve to let a little of the water out and let go. If the water does not stop flowing then the valve will need to be replaced. 

Wrap the tank with and pipes. Don't forget to wrap the cold water pipes as well as this will prevent the pipes from condensation in the summer. 

Draining the tank and washing out the sediment until clear water comes out will increase the lifespan of the heater. This should be done yearly. 

Check to see if the anode rod needs to be replaced every year. 

SERVPRO Team Lutz is a professional restoration company that will always be here in your time of need. Call us at 215.368.4110!

6 Common Roof Leaks

5/9/2023 (Permalink)

roof Call SERVPRO Team Lutz at 215.368.4110!

When it comes to roof leaks, even the smallest of consistent drips can cause major water damage. This makes stopping any of these potential leaks of paramount importance. But in order to stop these leaks, you need to know where to look and what to look for. Here are the six most common spots where you may find leaks in your home.

Around the Chimney

While it may seem like your roof and chimney are one single entity, they’re actually not. They are connected using strips of flashing which covers the large gaps between the roof and chimney. This flashing often is a primary source of leaks in the home. Over time, this flashing might pull away from the brick or rust. It’s generally easy to spot this when it happens so if you have a leak and the flashing is pulled away from the brick, you’ll know where the leak is originating.


The shingles on your roof serve many functions for your home. One way they protect your home is by ensuring the heat or cold doesn’t get into your home. Another way it protects your roof is by keeping water out which helps you avoid potentially dangerous water damage. However, as much as these shingles protect you, they can be damaged by old age or a big storm. If the shingles are damaged or missing, water may be able to seep into the underlayment and sheathing which can then cause leaks inside the home. To make sure you’re not in danger of these leaks and subsequent water damage, look for the signs of damaged shingles which include lost granules, curling or buckling shingles, or obvious missing spots.


The gutters that stretch around your roof likely collect leaves, pine needles, and other debris as it falls from overhanging trees. This debris can clog or damage the gutters causing water to collect when it rains. The standing water can then back up in the gutters and cause leaks to occur. People failing to clean their gutters is one of the most common causes of water leaks. But there are other potential dangers. The water can freeze and that has the potential to cause many other problems. Even if you don’t expect that there are leaks, you should clean out your gutters regularly to ensure they don’t clog or become damaged.


Unless you have a flat roof, there will probably be spots on your roof where two different planes will intersect. The line where these planes meet is commonly referred to as a valley. These valleys may be covered with flashing, rolled roofing, or some other material depending on where you live. These valleys can be potential dangers because water tends to collect in these low areas and any potential problems with its covering can allow water to seep into the house causing significant water damage.

Ice Dams

Ice dams are potential problems in cold climates in which snow that accumulates on a sloping roof melts and flows down the roof underneath the blanket of snow that insulates the roof. This causes a dam of ice to build up on the edge of the roof and catch melted snow rather than allowing it to run off as it should. This backup of water has the potential to cause major leaks in your roof and cause significant water damage in your home.

Roof Penetrations

Any objects that extend above the roof such as vents, pipes, or other penetrations have the potential to cause leaks in the roof. Most of these objects will have flashing around them to connect them to the roof so it’s important to check the flashing to ensure that there’s no rust or loose spots on or around it. As flashing is a primary source of leaks in homes, this has the potential to cause serious water damage to your home.

Leaks, even minuscule ones, have the ability to cause major water damage to your home. Most of these leaks originate from the roof and allows water to drip down into the attic or walls which can be difficult to see until it’s too late. That’s why it’s important for homeowners to be vigilant of any potential problems. If you suffer water damage in your home, call on the professionals at SERVPRO Team Lutz to remediate the problem.

Wate Removal is the First Step in Drying Out Your Business

5/3/2023 (Permalink)

injecta dry SERVPRO manages all types of devices for water removal from commercial properties--like this injecti-dry system. We prevented demolition.

SERVPRO works with area business owners after disasters happen. These situations can start with leaks, backed-up drains, or a broken sprinkler system. The complete restoration of a business requires water removal first.

To protect your business, water professionals must start the process as soon as possible. Otherwise, the damage caused by water spreading continues to worsen. We use the most efficient and powerful equipment possible to do our tasks.

Because we continue the water extraction process until we get the interior of your business dry again, our pump trucks’ large hoses are not the only things we use. Our customers also see different portable water extraction units, such as:

  • Hand-held devices, portable wet vacs
  • Weighted devices, riding (Rovers) machines
  • A floor-mat system.

One type of device is so small it can fit into places that can hold large amounts of water that was forced into small spaces. Once in, this bonded water is no longer under the pressure that forced it into whichever area it now occupies. The small tubes on these injecti-dry system does the job.

Using weighted devices to pull clean water out of your carpeting and the underlying padding can reduce restoration costs by saving the carpet and reducing what needs replacing. These work by forcing the water out and into the device. We might use a small-sized device called the Claw or riding units for larger areas and hallways.

Wood floors are beautiful, but they also require a substantial investment. To rescue these from destruction, we use our Injecti-Dry system. It removes moisture from underneath the floorboards and can also force warm, dry air into enclosed spaces, including the interior cavities of walls or underneath cabinets and stairwells.

We’re Faster To Any Size Disaster. Call SERVPRO Team Lutz at 215.368.4110 for the professional water removal services you need.

Why Professional Restoration Is a Wise Choice for Water Damage in Your Home

5/3/2023 (Permalink)

home in flood water Call SERVPRO Team Lutz at 215.368.4110!

There are certain things that every homeowner worries about at one time or another. Among these is the possibility of falling victim to a natural disaster like a fire or flood. While these circumstances always remain a possibility with the appropriate conditions, internal water emergencies are often far more likely and frequent than any more detrimental disasters.

While water damage to your home might come from several different sources, cleaning up this damage and restoring its effects is a similar process across the board. Many homeowners mistakenly believe that even moderate water emergencies can get taken care of with conventional drying techniques and that the problem is in the past. Unfortunately, without properly cleaning up water damage and drying the area thoroughly, you could be allowing worsening losses to occur.

Fortunately, our SERVPRO technicians get trained to handle all manner of water emergencies and ensure that the job gets done right. This restoration process begins with a thorough inspection of the immediate damage. We also use thermal imagery to inspect the areas that are out of the line of sight for persistent moisture, and a broader range of damage you could not initially tell was there.

Working quickly to dry the area and clean up the mess are both standard practices of our SERVPRO professionals. Once the site has gotten sufficiently dried using air movers and dehumidification equipment, a better inspection can occur with your home's structural components and building materials to ensure that they are as strong and stable as they should be. Overly damaged materials might require removal and reinstallation to complete the restoration process.

Water damage in your home might come from many potential sources, but overcoming the effects is rarely something that you should handle on your own. Even smaller-scale water damage can have severe impacts on your home if the appropriate, thorough measures do not get taken to ensure the area is cleaned and dried adequately. Trust our SERVPRO Team Lutz technicians to help you through every possible effect of water damage. You can reach us anything by calling 215.368.4110.

Why Your Business Should Call Us Quickly After A Disaster

5/3/2023 (Permalink)

faster to any size disaster Call SERVPRO Team Lutz, we would love to help! 215-368-4110

Water damage can be disastrous for any business, leading to significant loss of revenue, property damage, and business interruption. That's why it's essential to bring in SERVPRO Team Lutz as quickly as possible. Here are some reasons why businesses should act fast when dealing with water damage:

  1. Minimize Property Damage

Water can quickly seep into floors, walls, and ceilings, causing severe damage to the property's structure. The longer the water remains, the more damage it will cause, and the more expensive it will be to repair. By bringing in SERVPRO Team Lutz quickly, you can minimize the damage to your property, saving you time and money in the long run.

  1. Prevent Mold Growth

Mold growth is a common problem after water damage. Mold can start growing in as little as 24 hours, and it can cause health problems for employees and customers. SERVPRO Team Lutz can quickly dry out the affected areas, preventing mold growth from occurring.

  1. Save Business Operations

Water damage can force a business to shut down its operations, causing significant loss of revenue. By bringing in SERVPRO Team Lutz quickly, you can minimize the amount of time your business is closed, and get back to operating as soon as possible.

  1. Insurance Claim Assistance

Water damage can be complicated to navigate when it comes to insurance claims. SERVPRO Team Lutz can assist with the claims process, documenting the damage and providing the necessary information to ensure you get the coverage you deserve.

Time is of the essence when dealing with water damage in a business setting. By bringing in a SERVPRO Team Lutz quickly, you can minimize property damage, prevent mold growth, save business operations, and receive insurance claim assistance.

Sump Pump Insurance Coverage - What to Know

5/2/2023 (Permalink)

crawl space water damage When your basement floods, give us a call at 215.368.4110!

Sump pumps can be a homeowner's best friend when it comes to keeping their basement or crawl space dry. These pumps work by removing excess water that has collected in a sump pit and pumping it out of the house. However, what happens when the sump pump fails or is unable to keep up with the water flow? This is when a homeowner may experience a sump pump water loss.

A sump pump water loss occurs when water that should have been removed by the sump pump ends up flooding the basement or crawl space. This can be due to a variety of reasons, including a power outage, mechanical failure, or overwhelming water volume. In such cases, a homeowner may be faced with extensive water damage and cleanup costs.

The good news is that many homeowner's insurance policies provide coverage for sump pump water losses. However, the extent of coverage and any exclusions will depend on the policy and the insurance company.

Coverage for sump pump water losses typically falls under the "water damage" section of a homeowner's insurance policy. This coverage may include the cost of repairing or replacing damaged property, as well as the cost of cleanup and restoration. It's important to note that some policies may have a separate deductible for water damage, which could be higher than the standard deductible.

It's also important to understand any exclusions or limitations that may apply to sump pump water losses. For example, some policies may exclude coverage for losses caused by a sump pump that was not properly maintained or installed. Others may limit coverage to a specific dollar amount or only cover certain types of damage.

To ensure adequate coverage for sump pump water losses, it's important to review your homeowner's insurance policy and speak with your insurance agent. You may want to consider adding additional coverage or increasing your coverage limits if you live in an area with a high risk of flooding or have experienced sump pump water losses in the past.

In addition to insurance coverage, there are steps homeowners can take to minimize the risk of sump pump water losses. This includes regular maintenance of the sump pump and backup power options in case of a power outage. It's also a good idea to have a plan in place for dealing with a sump pump failure or water loss, including having emergency contact information for a professional water damage restoration company.

In conclusion, sump pump water losses can be a costly and stressful experience for homeowners. However, with the right insurance coverage and preventative measures, homeowners can minimize their risk and have peace of mind knowing they are protected.

Call SERVPRO Team Lutz at 215.368.4110!


5/2/2023 (Permalink)

faster to any size disaster We would love to your home or business in your time of need, call at 215.368.4110 today.

SERVPRO is a franchise company that provides fire and water damage restoration services, as well as mold remediation, storm damage cleanup, and other related services. The company has been in business for over 50 years and has over 1,700 franchises across the United States and Canada. Here are some reasons why some people may consider SERVPRO to be a reputable company in the restoration industry:

  1. Experience: SERVPRO has been in business for over 50 years, giving them extensive experience in the restoration industry. With over 1,700 franchises across the country, they have the resources to handle a wide range of restoration projects, from small water damage cleanup to large-scale disaster response.

  2. Training and Certification: SERVPRO technicians undergo extensive training and certification programs to ensure they have the knowledge and skills necessary to provide high-quality restoration services. The company is also certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), which sets industry standards for restoration and cleaning.

  3. Advanced Technology: SERVPRO uses advanced technology and equipment to ensure efficient and effective restoration services. They use specialized drying equipment, air scrubbers, and moisture detection tools to quickly and thoroughly dry and clean damaged areas.

  4. 24/7 Availability: Water damage and other disasters can happen at any time, which is why SERVPRO offers 24/7 emergency response services. Their technicians are available around the clock to respond to emergencies and begin the restoration process as quickly as possible.

  5. Customer Service: SERVPRO is committed to providing exceptional customer service. They work closely with insurance companies and adjusters to ensure a smooth claims process for their customers. They also communicate regularly with their customers throughout the restoration process to keep them informed and answer any questions or concerns.

SERVPRO Team Lutz has extensive experience, advanced technology, and a commitment to customer service. Call us at 215.368.4110, we'd love to help!